Missions, Calls, Incidents, Transport requests
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Why am I not getting any calls?
First, check if you have any buildings that is able to spawn calls (e.g. fire/police/ambulance stations). If not build one of those.Second, ...
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What is a transport request?
On some missions there are persons, who need to be transported to a hospital. When that happens the unit at the site of the incident raises ...
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Why are my units not responding to my calls?
There are some possible reasons behind this go through the following checklist:Ensure that there is enough personnel to automatically be all...
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How do I get more calls?
The maximum number of your concurrently available calls is determined by the building type with the highest amount +1. Example: Joe has 20 f...
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Where can I find a list with all possible missions?
Here is a list with all possible missions in the game with the prerequisites:US: https://www.missionchief.com/einsaetzeUK: https://www.missi...
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How do I get missions more quickly?
In the game menu, under "Profile", there is an entry called "Mission Speed". In that menu you can configure the speed w...
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I have dealt with a mission, but the icon still persists on the map, what can I do?
This can happen sometimes. Just reload the map/browsertab and it should disappear. If this doesn't help, it should disappear within 24 hours...
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Why did my missions start spawning too far away?
If your missions started to generate at long distances, it means that our in-game anti-abuse system was activated. This happens when you pla...
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What does the priority button do?
Please note that this feature is currently only available in some version the game (USA, Netherlands, Poland, Italy)With the priority button...
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In a mission the probability that a patient has to be transported is at 100%, but I don’t have a patient to transport. Why?
Patients in this mission won't require any transport or emergency doctors, because you dont have any hospitals yet. Build a Hospital to get ...
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How do I collect Easter eggs , Halloween pumpkins or Valentine's Hearts?
During some events you are able to collect special resources for which you can get a reward. These events are the easter event during which ...
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Why don’t I get ocean missions or they spawn on dry land?
In order to get sea missions you need to set I spawn a mission spawn area. To avoid ocean missions taking place on land it is important to s...
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How does automatic prisoner transport work?
In order to use automatic prisoner transport a Police Supervisor (US) / Senior sergeant (AU) is needed in the mission. After the mission end...
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What is a coverage area?
You can set up coverage areas in the game so that stations will only generate missions that require stations within the coverage area.To set...
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