Hi, how can we help you?
Battle system & Mechanics
Manually delayed transits
Buildings, Upgrades & Research
How can I contact the customer support? (Android)
How can I contact the customer support? (Apple)
When is the next update?
I have ideas for the next update, where can I send them?
I bought gold but did not receive it. What do I do now?
Can I transfer my gold to other worlds?
When will the next special offer be activated?
Cross castle upgrades
Cross habitat recruitment
Cross fortress recruitment
My conquest failed. Where is my silver?
I lost the fight - why?
I already researched Stirrup, so why doesn't the task complete?
You announced the event for today but i can not find it - When does the event start?
The event was supposed to end today. Why is it still active?
Our alliance got disbanded. How do we get it back?
None of our members has alliance rights anymore - how do we get them back?
What is the fortress?
Why should I build a fortress?
What changes does the fortress bring?
What is the city?
Why should I build a city?
How do I create a city?
Regions - Introduction (Update 7.0.0)
What are regions?
Why should regions be captured?
What are "Lords"?
How to use my Lords?
How to unlock/upgrade a Lord?
What is the Builder Pass in detail?
What is the Warrior Pass in detail?
Can I buy a pass for another player?
How to play my account on multiple devices?
How do I retrieve my password?
I lost my account
Android Redesign - General information
Main Actions (Overview)
Attack Synchronisation (Overview)
Browser Redesign - General Information
What is a Country?
Why should Countries be created?
How can I increase my country's improvements?
Need more help?