If you should not be receiving your gold it can help to restart your device and wait a little while, unfortunately these transactions can sometimes take a moment or two.

Should you even after these troubleshoots not have received your gold, please get in touch with our support team providing them with the following information:

- The world you purchased the gold on
- Your google transaction ID which you have received with your purchase
- Screenshot of the bill or receipt you received for this purchase

Our team will then resolve the issue asap