If you have lost access to your account and do not remember the email address which you have used to register your account or have not made it portable so far, please get in touch with our support team, make sure to provide the following information so the issue can be resolved asap:

- Your login ID, located on the main screen, right under the world selection

- Your player link and current player name

- The email address you wish to use from now

- All the worlds in which you play

- The approximate date of your last successful login, when did you approximately create your account?

- When was the last time you bought magic potions? How many did you buy? How many times up until now have you bought them? How many are left on your account?

A description on how to check your transaction history can be found here: